1. Who We Are

This website is operated under the name linea nouva

2. Information We May Collect

Depending on how you use our website, we may collect information such as:

• Name and contact information
• Billing and shipping information
• Email address and telephone number
• Order and transaction information
• Information you provide when contacting customer service
• Technical information relating to your use of the website
• Cookie and similar technology information, where applicable

3. How We Use Your Information

We may use personal information for purposes including:

• Processing and fulfilling orders
• Arranging delivery of purchased products
• Processing payments and refunds
• Responding to customer enquiries
• Providing information about your order
• Managing returns and customer support requests
• Maintaining and improving our website
• Preventing fraud, misuse and security incidents
• Complying with legal and regulatory obligations

4. Legal Basis for Processing

Depending on the circumstances, we may process personal information where processing is necessary to perform a contract with you, to comply with a legal obligation, to pursue legitimate interests, or where you have given consent where consent is required.

Where we rely on consent, you may withdraw that consent at any time.

5. Payment Information

Payments may be processed through third-party payment service providers. When you make a payment, relevant payment and transaction information may be shared with the payment provider necessary to process the transaction.

Payment providers may process information according to their own privacy policies and terms.

6. Service Providers

We may use trusted third-party service providers to help operate our online store and provide services such as payment processing, order fulfilment, delivery, website technology, security, analytics and customer support.

These providers may have access to personal information only to the extent necessary to perform the services they provide to us, subject to their applicable obligations.

7. Sharing of Information

We do not sell personal information as a business practice.

Personal information may be disclosed where necessary to provide our services, process transactions, fulfil orders, comply with legal obligations, protect our rights, or prevent fraud and security threats.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functionality, remember preferences, understand website usage and, where applicable, support analytics or other services.

Depending on the technologies used on the website, you may be able to manage certain cookie preferences through your browser or available consent settings.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, resolving disputes, maintaining business records and complying with legal, accounting and regulatory requirements.

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information where applicable
• Request restriction of processing in certain circumstances
• Object to certain processing activities
• Request portability of certain information
• Withdraw consent where processing is based on consent

To exercise a privacy right, please contact us using the email address below. We may need to verify your identity before completing certain requests.

12. International Data Transfers

Some service providers we use may process personal information outside the European Economic Area. Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

13. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

14. Children's Privacy

Our online store is intended for general consumers and is not specifically directed at children. We do not knowingly request personal information from children where doing so would be prohibited by applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices. Updates will be published on this page with a revised date.

16. Contact Us